Audio, Video and Controls Programmer /
AV Service Engineer

  • Location: Byron Center Branch

Duties and Responsibilities

  • Troubleshoot and resolve issues with audio, video, switching, and control systems.
  • Programming of Crestron, Q-Sys, Biamp, BSS, Extron, and Symetrix control and DSP systems in support of audio, video, and control system installations.
  • Works with the engineering staff to develop and maintain network requirements, architectures, and designs.
  • Works with the engineering staff to analyze and estimate feasibility, cost, time, compatibility with other systems, and computer capabilities.
  • Develops and maintains plans outlining steps and timetables for developing, testing, and installing applications.
  • Researches and evaluates software and hardware to assist in programming or to use as program platforms.
  • Analyzes codes to find causes of errors and revises programs.
  • Develop, maintain, and update drawings and documentation.
  • Provides technical assistance by responding to inquiries regarding errors, problems, or questions.
  • Provides commissioning and training for end-users or technical support staff.
  • Proactively share new ideas and creative ways to improve with co-workers and the department manager.

Skills & Abilities Required

  • In-depth knowledge of legacy and state-of-the-industry audio, video and control system systems and equipment.
  • Understanding of IP networking including network hardware, QOS, and multicast.
  • In-depth “hands-on” knowledge of audio and video production/presentation equipment such as cameras, switchers, monitors, live streaming systems, etc.
  • Ability to read and notate on high-level schematics, signal flow diagrams, and construction drawings.
  • Candidate must have strong verbal communications skills, be well organized, self-motivated, and capable of handling multiple assignments.
  • An ability to effectively work independently or collaboratively with others.

Education & Experience Required

  • Crestron CTI-P101 certified with a minimum of 2 years of programming experience.
  • QSC Q-Sys Level 1 certified with some programming experience
  • Biamp Tesira certified
  • Avixa CTS certified

Experience Preferred

  • Crestron Certified Programmer with 5+ years' experience
  • QSC Q-Sys Level 2 with 2+ years' experience
  • 2+ years' experience with Biamp Tesira
  • BSS Audio Programmer (Audio Architect)
  • Avixa CTS-I, CTS-D
  • Experience with Dante, AES67, Q-LAN and NDI
  • Experience with SMAART software

Work Hours

  • Typically, Monday through Friday 7 am to 5 pm
  • Additional as needed.

Benefits include competitive compensation along with a second to none benefits package.  Interested candidates can send their confidential resumes to

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